At Keepsake, we are committed to helping you look at feel your best. If you need help with an order, we are happy to assist! Please fill out the form below, email us at hello@shopatkeepsake.com, or call us at (469) 250-7520. To get the quickest service, please include the details of your order, including the order number, name, date, and item(s) that you need help with. We’re typically able to reply within 24 hours Monday - Friday.

See our Shipping and Returns pages for quick answers to your questions.

If you prefer to visit in person, directions and store hours are available on the Visit the Store page.